Solve Your Toughest, Professional  Challenge.

Start by stopping

Before adding more initiatives to your organization’s already full plate, first create space to focus on what truly matters. We've identified seven common traps—The Seductive Seven—that often make us feel productive but can actually stall real progress. These traps (and how to avoid them) are detailed in the two books co-authored by our Founder & CEO, Kristen Cox–the world’s leading authority on how to apply systems thinking and constraints management to governments and nonprofits.

The Five Question Framework

Use our Five Question Framework (FQF) to pinpoint what truly matters: identifying your primary customer, understanding their key need, and determining what barriers keep you from meeting their needs consistently and with high quality. This framework becomes your organization’s north star, guiding you forward and helping you avoid costly distractions—a direction reflected in our logo’s compass imagery.

Create breakthroughs with our four-level training and implementation model

Implementing the Five Question Framework involves adopting new thinking, approaches, and tools. Our unique training curriculum is tailored to each level in an organization: leadership, management, supervisors, and frontline teams. When everyone is equipped to contribute in their own vital way, we stay aligned, focused, and create breakthrough results for our clients, citizens, and patients.

"Every Leader Needs To Learn This Method of Thinking...

This technique of TOC thinking to solve problems is a game changer.  Kristen brings real world examples to illustrate how her clients' problems were identified and solved.  SPOILER ALERT: most folks don't properly identify what or where the problem is, and often work to solve a problem that isn't a priority for the customer." 

- Simone C., podcast listener

Join the Conversation

Our founder and CEO, Kristen Cox, is active on LinkedIn posting insights, and important ideas twice weekly.  Follow her content (and scroll through her back catalog) to begin to get an idea of this new way of thinking and begin to get exposed to some of the tools we employ.